NSW Department of Customer Service multipurpose space

Level 4, 24 Rawson Place Haymarket NSW

Creating a flexible space for media, networking and collaboration for NSW Government

Guided by the NSW Government Workplace Design Principles, the brief focused on delivering a government workplace fitout that supports hybrid working, networking, events and content production, while meeting high standards for accessibility and sustainability.

New chapter for the McKell Building

As the chosen delivery partner, Intermain’s team worked closely with the architectural and services consultants to interpret and realise the design intent. Working within an older Sydney CBD building brought a range of challenges, particularly latent conditions that required careful management and coordination across trades. As these conditions emerged, our team collaborated closely with the architectural and services consultants to develop practical solutions that maintained design intent and programme progress.

The delivery phase also required navigating multiple client-driven design revisions and late-stage stakeholder inputs. Through proactive communication, disciplined project control, and strategic re-sequencing of works, Intermain ensured the project remained on track without compromising quality.

From breakfasts to broadcasting, a multi-purpose space

The space offers versatile event and networking areas designed to accommodate a wide range of functions and activations, complemented by a studio space for future broadcast and content production. The event and networking spaces were designed for versatility, able to accommodate a wide range of functions and activations. Sustainability remained a core focus, with a comprehensive waste management plan implemented to minimise landfill and maximise recycling of project waste.

A modern, people-focused workplace for a connected future

This vibrant space was immediately popular, seeing a near full schedule of bookings prior to completion. The project has delivered a vibrant, agile, and future-ready space that embodies the NSW Government’s commitment to connected, people-focused workplaces, also adding to Intermain’s portfolio of NSW Government projects.

Sector
Government

Works
Fitout

Design
WMK Architecture

Services
DBS Consulting

Size
1,240 sqm 

Throughout the tender period, Intermain demonstrated technical capability and detailed understanding of project deliverables, along with our financial capacity to carry out the project.

“Thank you to the Intermain team, working together on the DCS fitout has been a truly seamless experience…they always responded effectively and made the DCS team feel like a valued client. A real credit to Intermain, every extra effort has been much appreciated.”

– Bruno Feeney, Project Officer – NSW Department of Customer Service

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